At Asbaab Services, we value the trust you place in us when using our home service platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. Whether you access our services through our website, mobile app, or by contacting our support team, we are committed to protecting your personal information. By using our services, you agree to the practices described in this policy.
We collect personal information that is necessary to provide and improve our services. This may include your name, phone number, email address, physical address, and details about the service you request (e.g., plumbing, cleaning, AC repair). When you use our platform, we may also collect information about your device, IP address, browser type, and how you interact with our site or app. We only request information that is relevant and required to fulfill your needs.
Your information is primarily used to facilitate the delivery of services to your doorstep. This includes assigning professionals to your booking, sending you service updates, processing payments, and responding to inquiries. We may also use your data internally for analytics and performance improvements, as well as to personalize your user experience. If you opt-in, we may send you promotional offers and service recommendations via SMS or email.
Asbaab Services does not sell or rent your personal information to third parties. We may share your data with carefully vetted service providers and subcontractors who need access to it to perform the service you’ve requested. We may also share information with third-party payment gateways for secure processing or with law enforcement if required by applicable law. Any third parties we work with are contractually bound to protect your information and use it only for the purpose intended.
To protect your data, we implement industry-standard security measures including encryption, secure sockets layer (SSL) technology, firewall protection, and access control. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to also take steps to secure your own devices and login credentials when using our platform.
You have the right to review, update, or delete the personal data we hold about you at any time. You may also opt out of receiving promotional communications by following the unsubscribe instructions included in those messages. Please note, however, that certain communications related to service confirmations or legal updates may still be sent. If you have any concerns about your data or wish to file a privacy-related complaint, our support team is ready to assist.
This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. If you continue to use Asbaab Services after changes are posted, you are agreeing to the revised terms.
